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If you have any comments about our products, website or service we are always happy to hear from you.

Please contact us here to send your feedback.

Just wanted to let you know that the combo of face products I'm using from the shop must be working as I was asked for ID in Morrisons yesterday! 



Thank you so much for the prompt delivery of my order, which is very much appreciated, and for the kind gift of a pen. The ink in an existing one ran out today!

I am very pleased with the items ordered and will certainly call in the shop when I can.

Kind Regards,

Gillian Watson

 Hello, I just want to say a huge thank you for your help with my order you were so helpful and I greatly appreciate it. My order arrived today fast as usual it's brilliant thanks so much. Kind regards 

Victoria Holt

Hi Keith,

I received my order today and did receive a "goodie" bag. I am delighted with all my purchases and want to thank you 

for the extras. I must say that your customer service is first class! I received my parcel a lot sooner than I thought and as I said couldn't be more pleased with the items. I will certainly use your company again and have already recommended you to friends.

Thanks again.

Cathy Howell

My order arrived safely this morning. Thank you for such good service.

Jan, A kiwi in Ireland

Dear Sir

I came into your shop in Skipton recently with three friends, one of whom had used your O.S.T. Ointment for several years for a painful knee joint. My other friend and I bought jars for similar painful knees. After 24 hours use we now call this ‘miracle ointment’. To be relieved of pain and now finding walking and stairs a lot easier it is just such a relief.

Yours faithfully

Mrs Carol Arnold

Just a quick note to say thank you for my speedy delivery of the gifts I ordered. They smell wonderful and am now placing my third order but this time to treat myself.

Thanks again. 


Dear Sir

I recently purchased my second jar of Active Life cream. I thought I would take the time to write to let you know how fantastic the cream is but also how helpful the lady in the shop was. I needed the cream urgently before we flew on holiday and so I called to order. The lady who took my order upgraded it to First Class (free of charge) and even said she would try to get in that days post. I received the cream in plenty of time and will be back for more when this has run out. Thank you for the lovely customer service.

Kind regards 


Dear Keith,

Just to let you know - the above order arrived this morning (30th December) in perfect condition thank you! The order was placed on 20th December at approx 1500 hrs - earliest despatch would have been 21st December leaving 9 days including 1 weekend and 2 Bank Holidays so delivery in 5 days is pretty special! Thanks for your prompt and careful attention it is appreciated.

Happy New Year to all at Avena,


Bobbie Williams

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